Dentist’s Publication Scheme

This is a guide to the information published by each of the NHS dentists at the Clifton Down Dental Practice. This guide is the dentists’ Publication Scheme as required by the Freedom of Information Act 2000.


This Publication Scheme is a complete guide to the information routinely made available to the public by the dentists at the Clifton Down Dental Practice. It is not a complete list of publications since this will change as other things are produced, but it is a description of the classes of information that we provide. A full list of publications is available by contacting our Practice Manager who is responsible for our Scheme.

This guide will be reviewed at regular intervals and we will monitor its effectiveness.

How much do they cost?

All publications are free unless otherwise stated.

How are they published?

All of the information is available in hard copy from the practice owners. All of the information can also be found on our practice website.

Your right to information

As well as our published information, present and former patients of the practice have the right to access the personal information that we hold about them in accordance with the Data Protection Act 1998. For details on how to obtain this information, please contact the Practice Owners.


We have produced this guide in order to comply with the Freedom of Information Act 2000. The purpose of the Act is to encourage organizations working for the public to be more open about the information they have. We welcome your views on additional classes of information which might be included and on the publications themselves. If you have any comments or suggestions about the scheme, please send them in writing to the practice owners.

Classes of information

We hold various types of information which we review, retain or dispose of according to NHS rules. Our Information is classed into seven categories:

  1. Who we are
  2. Our services
  3. Financial information
  4. Information for patients and the public
  5. Complaints
  6. Our policies
  7. This guide

Class 1: Who we are/when we are open

Dr Annie Whitby, Dr Ediz Cakin.

Practice Manager:
Mrs Julie Niblett

Dr Annie Whitby  (Practice Owner)
Dr Ediz Cakin (Practice Owner)
Dr Katie Bynoth (Associate)
Dr Aliya Alidina (Associate)

Mrs Sharon Allen
Mrs Rebecca Hunt
Mrs Hannah Mundy

Laura Starr
Margaret Wragg

Dental Nurses:
Courtney Wilcox
Helen Holmes
Deborah Davies
Kayley Fowell
Carol Tyler
Lucy Thorne

Health and Safety Manager:
Dr Annie Whitby
Dr Ediz Cakin

Complaints Manager:
Mrs Julie Niblett

Clinical Governance Leader:
Julie Niblett

Practice address: 72 Alma Road, Clifton, Bristol, BS8 2DJ
Telephone: 01179 744867

Main contact name:
Dr Annie Whitby Dr Ediz Cakin

Opening Hours:
Monday: 8.15am – 6.00pm
Tuesday: 8.15am – 5.30pm
Wednesday: 8.15am – 5.30pm
Thursday: 8.15am – 5.30pm
Friday: 8.15am – 4.30pm

We are also available Saturdays by appointment only.

Class 2: Our services

We provide these services under contract to the NHS:
The current NHS charges are: Estimates given at check up appt.
Our arrangements for out of hours emergency care: Is arranged through  NWBEDS (North West Bristol Emergency Dental Services).

  • We provide sedation for anxious patients
  • We have a dental hygienist

Class 3: Financial information

We have information about:

  • The cost of NHS treatment
  • Entitlement to exemption and remission from NHS dental charges
  • Our private charges

Our income from the NHS derives from an amount allocated to each individual dentist by the Primary Care Trust, according to Units of Dental Activity (UDA’s) expected to be achieved in that year. (currently 1,300 UDAs)

Class 4: Information for patients and the public

The following information leaflets are available:

  • Practice leaflet
  • Patient information leaflet on gum disease
  • Patient information leaflet on oral hygiene
  • Patient information leaflet on crowns
  • Patient information leaflet on Implants
  • Take home instructions for after surgery
  • Other health information

Copies of leaflets are available from reception

Class 5: Complaints

We have a practice complaints procedure, a copy of which is available from our complaints/Practice Manager Julie Niblett.

Class 6: Practice policies

We have policies and procedures which ensure that the practice operates in a safe and efficient manner.
These include:

  • Data protection
  • Data security
  • Confidentiality
  • Health and Safety
  • Radiation protection
  • Infection control
  • Payments policy
  • Equal opportunities
  • Disability policy

Copies of the policies are available on request.

Class 7: This guide

This guide will be reviewed regularly and we will also keep the list of publications up to date.
From January 2005 we have been required by the Freedom of Information Act to respond to requests from the public to access recorded information that we hold. There are some exemptions to this right and it does not change the rights of our patients to have all of their personal information kept strictly confidential and available to them on request.