Our practice has a safety culture which means that patient safety is at the forefront of everyone's minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where staff can discuss the challenges that face them at work for the best interests of our patients.
As a member of CODE, I am kept up to date with the latest guidelines and regulations. We use the CODE Infection Prevention Kit for the control and prevention of cross infection. To achieve this:
We run a clinical governance system from CODE which uses integrated risk management to identify, assess, analyse and manage of all risks and incidents. The goal is continuous improvement in our care and service to you.
As the Registered Manager, We have overall responsibility at the practice. We lead and support the team through regular meetings, staff training, personal development and regular appraisals. We always welcome questions, comments and suggestions from patients. Please contact the Practice Manager if we can help you in any way.